LSO currently covers 100% of the zip codes and population within Texas, nearly 2/3rds of the population in Oklahoma for a total reach of ~32 million people. We are expanding to 5 states in September that will extend our reach to ~43 million people and for the business shippers in those same areas. We also cover 100% of Mexico through our partnership with Estafeta.
In Louisiana, LSO already serves the Shreveport and Lake Charles metropolitan areas, and will add most of Southern Louisiana areas along the I-10 corridor to include New Orleans, Baton Rouge, Lafayette, Houma, Hammond and other cities in that part of the state. LSO will now serve nearly 75% of the Louisiana population. In Arkansas, the expanded coverage will include the Little Rock/Conway metropolitan area as well as Northwest Arkansas to include Fayetteville, Springdale, Rogers and other nearby areas. Together, the St. Louis and Kansas City metropolitan areas include nearly 90% of the population and e-commerce deliveries in Missouri and over 43% of the population in Kansas. The new service area also includes the Missouri and Illinois side of the St. Louis metropolitan area, and the Missouri and Kansas side of the Kansas City metropolitan area.
From Dallas for example, the vast majority of our e-commerce/ground packages to the new and existing service areas will be delivered in one business day. See the map to the right, and review the actual zip code and time-in-transit listing for additional details. Louisiana east of Lake Charles will be delivered in two days. The LSO time-in-transit commitment to our current Texas and Oklahoma service areas is next business day for e-commerce/ground parcels with the exceptions of the far Western and far Southern parts of Texas. However, those areas represent a small percent of the ~32 million people in the areas we currently serve in those two states.
There are no changes to our current service area or delivery commitments in Texas and Oklahoma for our guaranteed next business day services: next day by 8:30 AM, 10:30 AM, 3:00 PM; and our 2nd Day service.
We are committed to ensuring you receive your shipments on time and with the care you deserve. Our responsive Customer Service team is ready to assist you with your needs. Please contact them at 866.230.6887, Mon – Fri 7:30am – 7:30pm and Saturdays 10:00am – 1:00pm, or email [email protected].