LSO Coverage

LSO has a network of 60 locations and 2,000 dedicated men and women to serve you. Our Austin, TX based customer service team is passionate about getting your most important packages delivered on-time, every time. We deliver next day Express Service by 8:30 am, 10:30 am, and 3:00 pm, 2nd-day Express Service, and offer 1-3 day delivery Ground Service. We now offer Global service to over 220,000 international destinations with door-to-delivery within 1-3 days.

Effective June 15, 2020, we will no longer be serving Arkansas, Tennessee, Mississippi, Alabama, and the panhandle of Florida from Texas, Oklahoma, and Western Louisiana. Please know that nothing changes regarding our services within Texas, Oklahoma, and Western Louisiana.

The reason we are making this change is due in part to the limited to these states, and that has been exacerbated by COVID-19. However, despite this change, we are evaluating expanded coverage in other higher-demand markets that some of you have asked about. We will keep you updated on those developments in the near future. Click here for a list of the zip codes that are being suspended on June 15, 2020.

We are committed to ensuring you receive your shipments on time and with the care you deserve.  Our responsive Customer Service team is ready to assist you with your needs. Please contact them at 866.230.6887, Mon – Fri 7:30am – 7:30pm and Saturdays 10:00am – 1:00pm, or email [email protected].

MAP Coverage

Effective April 9, 2021, LSO offers a Money Back Guarantee on Express LSO services: LSO Early Overnight, LSO Priority Next Day, and LSO Economy Next Day. For additional information about the LSO Money Back Guarantee, contact customer service at 866.230.6887, Mon-Fri 7:30am – 7:30pm, and Saturdays 10:00am – 1:00pm, or email [email protected] Or, get more information about the LSO Money Back Guarantee.