Want to find out more about LSO? What is an LSO Webship account? How do I schedule a pick-up for my package(s)? The Answers to these and more can be found below.
- Log in to Webship
- Fill in the shipping label information
- Select the service type for your shipment
- Enter a weight (whole numbers only)
- Print your label – or what we call an airbill
- Secure the LSO airbill to the package in a clear sleeve or with clear packing tape
You are not able to reprint an LSO airbill because each tracking number is unique. If your airbill did not print, a new one must be created.
LSO Webship is an online profile that is tied to your LSO account. It allows you to access an online address book, runs reports on past shipments, set user preferences for shipping, and set up quick codes for easy shipping.
To update your username or password you need to log in to your LSO Webship account on LSO.com. Once logged in, you will see blue tabs at the top of the page. Select User Preferences. You can make changes to your password, username, or email address as well as set other Webship preferences.
There is no need to cancel an airbill. If you have created an airbill that you do not need or made a mistake on, you can discard it and there is no charge. You are only charged for airbills that are scanned when used on a package.
A Quick Code is a short 20 character abbreviation for an Address book entry in Webship.
No, it is not required. It is optional unless your company requires it. See your User Preferences tab once logged in to Webship.
Due to the extra shipping volume expected during the 2020 Holiday season, starting November 15th, 2020, LSO will require a 2 hour window minimum for on-call pick-ups.
No, there are no changes to your Latest Call-in time for scheduling a same-day on-call pick-up. Only the window requirement will change.
No, there are no changes to your regular scheduled pick-up service.
We will re-evaluate on-call pick-up window requirements in January, 2021.
Due to heavier than anticipated holiday shipping, we are experiencing periodic website latency in providing tracking results. Please try again in a few minutes. We can serve you more quickly if you email us at [email protected] with your airbill number, your name, and your phone number. We will get back to you with the status of your package just as soon as possible.
Effective April 9, 2021, LSO offers a Money Back Guarantee on Express LSO services:
* LSO Early Overnight™
* LSO Priority Next Day™
* LSO Economy Next Day™
For additional information about the LSO Money Back Guarantee, contact customer service at 866.230.6887, Mon-Fri 7:30am – 7:30pm, and Saturdays 10:00am – 1:00pm, or email [email protected]. Or, get more information about the LSO Money Back Guarantee.